SOREAS - Tranquil Glow Soy Wax Candle: Luxurious Essential Oils for Romantic Evenings & Memorable Gifts

Your one-stop shop for everything you need. From trendy fashion to practical gadgets, we offer a diverse selection of quality products. Discover affordable style and comfort under one roof. SOREAS, where your wishes come together with our extensive range. Shop smart, shop at SOREAS! Your reliable partner for quality and innovation.

E-mail: info@soreas.com

Contact form: Click here

You can contact our customer service by email at info@soreas.com. Our team is available:

Monday to Friday: 08:00 to 18:00.

Saturday and Sunday: 10:00 to 16:00

We accept various payment methods including credit/debit cards, PayPal and Apple Pay to ensure a safe and convenient shopping experience.

Absolutely! Once your order has been shipped, you will receive a tracking number via email. With this number, you can track your package on our website or on the carrier's website.

Shipping Timeframe:

Our shipping policy is designed to provide you with a clear understanding of our shipping times and procedures. We aim to process and ship orders within 1-2 business days.

For domestic orders within the United Kingdom, please allow 4-6 business days for delivery, as we use reliable shipping services to ensure your order reaches you promptly.

Please keep in mind that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as delays from our shipping partner, Royal Mail, or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

If you have any questions regarding the delivery of your order, please do not hesitate to contact our customer service team.

Return Policy:
We want you to be completely satisfied with your purchase from SOREAS. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.

Return Policy:
Initiate a Return
Return Eligibility
Return Shipping

Refund Process:
Once we receive your returned item and it has been inspected, we will process your refund. Please allow 7 days for the refund to be credited to your original payment method.

Exchanges:
If you would like to exchange an item, please contact our customer service team.We will walk you through the process and make sure you receive the replacement item promptly.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately and we will arrange a replacement or refund.

Contact Us:
If you have any questions about our return policy, please contact our customer service team!